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Recently my default tools in Bluebeam were randomly removed from my Tool Chest — specifically my most commonly used custom tool set. I’ve rebooted several times with no change. When I open the Tool Chest, my custom tool set is not even listed among the available tool sets. At the same time, there are several tool sets…
We’re currently experiencing problems where some users are unable to log in. After downloading and installing the latest version (21.9), the application opens and proceeds to the sign-in process, but we encounter the following behavior: Revu launches and a white pop-up window appears labeled “login.bluebeam.com” with a…
Why I cannot move the dimension line to fit the dashed line? If I move, the dimension line always goes to pass it ( go to the black line above). This also happens when I use line.
I have checked for updates, and it appears my version of BlueBeam is all up to date (version 21.9). The past three weeks or so BB has been very slow to open documents. After about 30 seconds it often prompts that the files are "locked by another user." I know they are not because I am the only one using them. It will only…
I was happily using the new Offset tool (shortcut 'O') a few weeks ago. I went to use it again today and it seems to be grayed out. Whether I have a markup selected or not, the tool does not seem to work. Tried restarting system, no luck. Was this feature disabled in the latest update? I'm running 21.9, Core Subscription.…
Hi, Im locked out of my account. Could you please reinstate my account as we have made payment and I have been on hold on the phone for an hour today and 30 minutes yesterday to no answer and i can't get through to you via email. Thanks,
I can't add layers to devices in the tool chest.I right-click on the device and choose to enter a layer, but the next time I right-click, the layer is gone. What am I doing wrong?
Are we ever going to be able to edit a user email address in Org Admin? I know this has been discussed before and was a topic at Unbound last year. I have heard nothing about it since. This may not be a frequent issue, but it has come up several times now with users who have changed their last name. Our organization email…
Is there a way to batch hyperlink a range of pages instead of the entire document? I have a 325 page document. Within that document are sets. There is an overall page with area references to that set. That set is page 58-78. I know I could pull the set out and do it, then reinsert. Just wondering if there was an easier way.
We have one user reporting: happening for a while (several months), typically every so often, but more 1-2x/week now: BlueBeam “locks” up for about a minute…it eventually “resets” and is usable again. I haven’t found anything that seems to set it into non-motion. It stops me from reviewing so just wanted to give you a…
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