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Option to open pdfs in new instance of Revu by default
Can you please add an option to, by default, open pdfs as new instances of Revu instead of as tabs in a single instance? This would enable a more streamlined workflow that I've become familiar with from using other applications combined with MS Windows' built-in windows management system. Note: I'm aware of the article at…
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Error: The maximum number of client licenses has been exceeded?
The message "The maximum number of client licenses has been exceeded. Contact your Bluebeam account administrator to resolve the problem." has started popping up lately on approx. 10-15% of our users licences. The number of clients have not been exceeded and the error seems to be bound to that specific account. Just…
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Solving graphics preferences reverting to default settings
I've noticed for a while that when opening big pdfs Bluebeam freezes. To solve this I do the recommended instructions of changing the rendering engine from hardware to software via Revu → Preferences → Advanced → 2D Rendering and 3D Rendering. This works and I can open the pdf. My issue is, if I close out of bluebeam and…
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Admin Site
I'm using the Admin site to add users and change level of software people are using. Is anyone having an issue adding new people on the Admin site?
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FEDRAMP and/or disabling cloud services - CMMC evaluation
Hello, Does Bluebeam have any intentions of pursuing a Fedramp government offering? Does Bluebeam have solid documentation on how to disable cloud functionality? This article referenced these support threads: How to disable access to Bluebeam services | Bluebeam Technical Support We've got a customer who wants to use…
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Request for Enhanced License Usage Reporting in Org Admin Portal
Dear Bluebeam Team, Currently, the Bluebeam Org Admin Portal only records each user’s last login. While this is useful, it does not provide administrators with the detailed insights needed to understand license usage patterns across their organization. For comparison, Solibri (also part of the Nemetschek Group) offers…
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Studio Admin Pro - Deleted and Archived Session/Project Visibility
Deleted and Archived projects that are visible to individual users who own sessions within our organization in their Studio.bluebeam.com accounts should ALSO be visible to the IT Admin users charged with administering Sessions and Projects via the Studio Org Admin Pro portal. These deleted and archived sessions are…
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SLOW startup
Why does this product (Revu 21.9.0 16288) take so long to startup after launching? I rarely need a Session, so if that's the problem (talking to HQ), can it be disabled by default? It's one of the slowest starting programs and takes so long to install updates. Am I alone on these slowdowns?
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21.9 Session Login Issues
Has anyone had issues logging into Studio after upgrading to 21.9? I have a team member who can't get logged into Studio but can use everything else. Only thing he's done differently is upgrade. Thanks!
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Automated license reclamation
I would love if there was functionality in the Org Admin portal to setup automated license reclamation based on a lack of usage, i.e. if a user has not used their license for 90 days the license is unassigned and returned to the spares pool. It would also be great if there was an email notification generated to advise of…
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Edit Email in Org Admin
Are we ever going to be able to edit a user email address in Org Admin? I know this has been discussed before and was a topic at Unbound last year. I have heard nothing about it since. This may not be a frequent issue, but it has come up several times now with users who have changed their last name. Our organization email…
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Move user from one portal to another
Hello, Can we get something that allow us to move the user from 1 location/license to another without the need to contact support to do this. Also, can we change the error message to better describe the issue like notifying us that there is an existing account and not just a generic message.
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Admin credentials for Revu updates
I'm wondering if anyone has ever discovered a workaround for Revu requiring admin rights to install updates. This has become unwieldy and inconvenient for our users. I was thinking of experimenting with giving users full control on some program folders or assets but I thought I would reach out so I'm not reinventing the…
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I am having issues with sending email invite to users. Can someone help me?
Our department has recently begun implementing BlueBeam; however, we've encountered some challenges with registering our team members. I’ve been using the administrator account to send out registration emails, but I am currently unable to proceed. Each attempt results in the following error message: "There was a problem…
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View mode
I recently upgraded my bluebeam from Core to complete. now my interface is on view mode, i have tried to comeback to markup mode but can not fine the markup mode please i need assistance.
