Sometimes right click will drop it, but most times I must select a new tool before escape will work. and no, my reuse markup tool is not engaged when this happens.
I've experienced this too from time to time. I think it's just a quirk of some tools to need overridden instead of just being backed out of. I could be wrong about that, but I have most of the common tools set to keyboard shortcuts that serve me just fine so I usually just choose the next tool and keep going anyways. Could you tell us which tools you've experienced that with today?
When it gets sticky, all tool types refuse the escape key option. If it gets particularly stubborn, I save all that is open and reboot Revu. 3 out of 5 times that settles it. Where it's particularly burdensome is when I want to type into the placed markup. The cursor won't appear until I've dropped the sticky tool.
I just don't know how to replicate that. The only time I've had even a little trouble with a tool getting stuck, I just needed to hit the hotkey for another similar tool and it would let go of the one I was stuck on. When that didn't work, I might end up crashing Bluebeam, but the doc loads back up with the backup version. Never been a big issue. Have you reached out to Bluebeam's support directly?
Thank you for getting back to me. I tried to find that support option unsuccessfully. Is how I ended up trying this route. Please advise on how I might connect to that service. This issue has an impact on productivity and the workarounds are tedious. I love the functionality Bluebeam offers to our production team, just wishing I could move a bit faster with it.
You can find tech support in the app. Go to Help > Technical Support. Then you can search for your issue or go to the bottom of the page and select 'Submit a Ticket'.
I've always been pleased with Bluebeam's Support team. Maybe someone else will swoop in with an answer, but this is the best I an offer with my experience. lol
New here to this forum so I appreciated any help! When adding new revisions to conformed sets (.bex file format) of design drawings, previous markups that are brought forward are getting moved off the page into the gray field areas outside of page parameters. What is causing this and how do I fix it?
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Hi all, I have recently updated to Bluebeam 21 and even though I can sign in ok with my login details, I have no functionality at all. I can only use as read only. There is no location to enter my subscription details like there was in Blubeam 18. I have contacted support twice now over the last week and no response.…
Hello. My name is Bill and I'm brand new to Revu. My apologies if this has already been discussed. I don't know enough yet to even know what to search for. I would like to know if it is possible to mark up a plan within Revu and then generate lists or reports of certain items. I would like two different types of mark-ups…
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why do my mark ups disappear when I overly it on my new revised PDF?
Good afternoon, I've been having this issue with Bluebeam where after I take snapshot to make a custom tool chest item, the text in that item changes into symbols when I reopen Bluebeam. Attached is a snippet of said change. if this has been resolved before, I apologize. Please send me the link to the solution. this also…
How do you revise previous mark ups? I am unable to select and change any of them. I've tried unflattening and it doesn't work.
Is there a way to combine multiple Spaces? I often create several spaces that I’d like to merge into one. Bluebeam breaks up the counts by space, which is EXTREMELY USEFUL, but sometimes it gets in the way. For example, today I’m working on a project where I need to identify all areas that require Hospital Grade…
Can anyone knows how to solve this issue? I have tried relogging and also re installing the app, but it is still happening.