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Hi, I have a question regarding the "recover unsaved changes" window. In this window, there is a "recover" button but whatever I do, it always stay "unclickable". What is this button for? I have always been confused by this window because I thought I would have to select the files and click on "recover" but in fact, we…
Hi all, We're trying to automate the creation of toolchest for all of our clients and we're in the process of generating them from Autocad to the .btx format. Was wondering if there's any documentation out there for the btx file format ?
I did a search and did not find anything. I am trying to get my company to switch for prints and highlighters to BlueBeam and doing take off. The first job is an airport distribution facility and all the PDF's plans are protected. All markup on the right is greyed out and I cannot paste out count symbols on devices to get…
With no intentional change of software I have run into a situation that causes Revu v21.7 to be unusable for modifying PDF files. It only functions as a viewer. V21.7 has been working without issue until now. Multiple problems occur: All markup tools are grayed out and non-functional. The BB logo and the text "Sign In"…
Welcome to the #BluebeamSupportSeries! As part of our Bluebeam Support Series, we’re highlighting some of the most common questions and issues our Support Team has recently seen. Today’s post focuses on: Revu showing as Unpaid or Unassigned, where markup tools and other functions appear grayed out. A member of the Bluebeam…
Recently my team has been encountering instances where Bluebeam seems to be adding multiple statuses, seemingly on it's own, to markups. It does it to multiple markups at a time too and takes a lot of real estate on the markup list. We're still actively working on identifying potential causes for this, as I personally have…
Our firm has implemented Bluebeam and we have found many benefits. One issue that we have run into is building a regulatory report including dozens of attachments combined into a single PDF results in our clients unable to E-sign in Adobe and generating error codes regarding embedded fonts and unrecognized content. Is…
Welcome to the fourth day of the #BluebeamSupportSeries! As part of our Bluebeam Support Series, we’re highlighting some of the most common questions and issues our Support Team has recently seen. Today’s post focuses on: Error "There was a problem processing your request" within the Org Admin Portal. A member of the…
Recently, I've been talking with support about an issue where the layers applied to my markups, disappear. Screenshot examples are below. Not all my layers end up deleting, and up until now I thought they would when I pressed the save button, however, today was not the case. In my examples, I'm showing how the area…
No sure if this is the correct place to add this, if not please point me to the correct section. I am proficient will all types of design software (20+ years) and recently started using Bluebeam for my current role. Like any software, the only thing that changes is the terminology. If you know what you want to do, you…
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