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Hi We had used your product for one single user as an individual . We need to renew the licence and may be add more user. I created an account buy using login 'Org Admin' UK, create an account the account creation is successful but if I try to logon onto the Org Admin portal I do have an error. DO I need to purchase at…
Several Municipalities are requesting the PDF's be Unlocked so they can mark-up and add their stamps. Much to Engineers sealed drawings, they do not want them unlocked. I tried scanning and sending them, but they are still locked. Can a blank mark-up layer be added before or after password protecting the drawing?
It seems that the transition from Prime Portal to Org Admin has officially begun. Unfortunately, the way it is being managed has left us with the inability to manage projects and sessions (and ownership) for an unknown period of time. My understanding had been that Prime Portal would be retired at the end of the year (one…
Hi Everyone, I have been back and forth all morning trying to reset my scale sizing. it is showing my measurements in inches and ft but I need them in m2. When I then go to remeasure it just goes back to the original inches and ft. Could some one please tell me how to reset this fully as i have never seen this before.
Is there a way after using the overlay command to go back an make edits or adjustments or do you essential just have to start a new overlay command?
I am able to add a hyperlink to my sheet when my photo is located on my local drive, is there a way to share the file to someone else with the hyperlink and have them be able to pull up the same hyperlink to the pdf?
What is up with the invisible text while editing a markup? This has been a recurring and persistent phenomenon that has remained through several updates of the BB subscription, over perhaps the last year. I create a markup with text, I double-click to edit said text and it becomes INVISIBLE (but is still there). I click…
When I use Snapshot (G), it allows me to create a rectangle around desired content (in a PDF), but it does NOT flash blue once I release left mouse click and therefore, it does NOT create a snapshot (in order to paste). I get the same results whether or not I click symbol or through edit → snapshot. What am I doing wrong?
As I was preparing my response to @Troy DeGroot's post about custom line types I stumbled on to something that seemed odd. My original work with the custom line types was performed on my desktop at the office. When I opened the file from my laptop, I was surprised that the custom line styles that I had created weren't…
1 out of 4 documents won't show our organization's profile when trying to set the status of a comment in a Bluebeam Session. We re-converted the document to a PDF and the issue still remains when we opened it with Bluebeam. We received the original document from another organization and it's not locked by the creator. Is…
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