Ipad: Bluebeam Cloud | Markups not working

Secunda
Secunda Posts: 3
in Peer Support

Created a "Studio Session" and marked up PDF on my PC.

When opening the same PDF on the Ipad (Bluebeam Cloud):

1) these markups are not showing on PDF as when viewed/created on PC.

2) Markup tools are visible but don't work at all, tried all of them

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Best Answer

  • Shawn
    Shawn Posts: 25
    Answer ✓

    That sounds frustrating, @Secunda! Are you using the native iOS Bluebeam Cloud app or accessing it via a web browser? If it’s the browser, unfortunately, we don’t support that on iPad. Please try the iOS app instead. We’re expanding file access and markup capabilities this year—let us know where we can improve here!

    If you're experiencing issues with the native app, please contact support@bluebeam.com, and we'll be happy to investigate further.

    Best Regards,

    Shawn Dawson
    Product Manager

Answers

  • Secunda
    Secunda Posts: 3

    Yes i'm using the native ios app (not the web).

    Ok i shall raise issue with support. thanks

  • Shawn
    Shawn Posts: 25

    Thank you, @Secunda! I’ll follow up in a DM. I really appreciate your continued feedback!

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