What may prevent the eyedropper tool from working?
pkrohn
Posts: 1
in Peer Support
I have BluBeam Revu 21(21.2.0.1883) deployed on many machines virtual and physical. For some reason the eye dropper tool will not work on any of the machines. I have gone through the article related to security and color modes but cannot come up with a solution. They eyedropper will not work even on a blank document where I add color and then use the eyedropper to grab that same color. These are premium licensed. What could be causing this?
0
Best Answer
-
I've seen this issue before and did the following to fix:
- Open Preferences (Ctrl + K)
- Select Advanced on the left side
- Select the 2D Rendering tab
- Change the Rendering Engine drop-down to Software
- Select OK
Hopefully this help, @pkrohn!
2
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