One of our reviewers is having a problem that pops up randomly. The problem that happens is as follows and is totally random and occurs when reviewing any session(s):
- Extracting sheets with comments, pasting images, and details in various sheets.
- Once pasted images and text has been added to various sheets the reviewer leaves the session.
- Upon returning to the session to continue their review, the images and sometimes the text will not appear. However, the leaders and text boxes that lead to or describe the images relevance to the review still appear, but the images and the text does not.
This happens so randomly we have not been able to notice a pattern or consistently reproduce this scenario. We don’t know if size of files has an impact or not, because It does not happen consistently.
Has anyone else reached out about any issues like this? Any information you can provide will be greatly appreciated.
