I have experienced this in the past when a page I am working on has multiple viewports. In my case, it was always transparent enough to not cause issues, but if you get enough viewports, I could see it being more or less solid. I'd recommend checking the viewports and removing any that aren't needed. This isn't a perfect fix, but might get you on your way.
I posted how I fixed this issue previously - https://community.bluebeam.com/discussion/comment/4706?utm_source=community-share&tab=all#Comment_4706
Have you reset your Hidden Messages in order that you are informed about untitled viewports as soon as you open a drawing? I make sure I leave this feature on as I find it the quickest way to clear all of them.
We struggle with this as well because we use an integration that begins sessions for us, so we need the ability to remove viewports from within the session if they were not removed beforehand. Currently we have to download the file, remove the viewports, re-upload the file, and then launch the integration. This defeats the purpose of paying for an expensive integration.
How do I ensure my session allows for plan review markups? I cannot sort out how to enable one of my sessions to have both the review and plan review tab.
Small Biz and we have BB Revu 20 still in our conference rooms because it does not require sign-in. I tried putting Revu 21 in one conference room and had it signed in with it's own account, but then there were server side issues and then login was required again. Users were confused and entered their own login for…
Some of the BB marked up PDFs I receive have shading and "draw order" out of whack to the point that I cannot read what's below the block. All of the items should come in like the "12' APPLES" unit, in orange. Any thoughts? The preferred "Order" would be with the shading at the base level and the pasted fixture block above.
we have installed the software and tried to login with "name_example.com" Account using "Bluebeam Australia Region"., But it is not allowing to login. Showing the error like below snip. But., we tried to login with "Bluebeam United States Region" and it allowed login, but the Plan is showing as "unassigned" like below…
Hello!! I have been using Bluebeam for a decent while, and anything I have trouble with I can usually sort out on my own, but I am stumped. We have a set of plans, all of which are images with a peach-coloured background. To save on ink, I need to change them to grayscale, ideally. Please see the attached screenshot. It…
On Windows, some PDF previews appear in my folders sidebar while others do not. It seems like the ones I created show a preview, but the externally generated ones don't. Is there a setting I can change to make all PDFs show a preview?
Has anyone had issues logging into Studio after upgrading to 21.9? I have a team member who can't get logged into Studio but can use everything else. Only thing he's done differently is upgrade. Thanks!
Is there anyway to customize keyboard short cuts for say the highlighter function? I would like to be able to have these for different colors.
Creating PDFS stopped working. Any ideas to fix?
I have a document that I have in Studio. If I open it on my ipad. Sign it. Save to file. Signature is not there when I open the file on my pc? Any ideas what is happening?
