Sometimes when I upload a PDF, it turns blue when i try to create a measurement, and will not allow me to get and quantities. What is causing this
You cannot make this change to a file within a Studio Session. But before a file is uploaded, look in the Measurements tab and see what scales and viewports exist. If there are any untitled viewports, be sure to delete them. Any named viewports with a scale, verify they are correct for the given area
The PDF almost certainly has "Viewports." Put simply, these are scales added to an area or areas of a PDF. The blue highlights you see are the areas managed by the viewports. I personally remove all viewports before working with any PDF's, however, if you're working in tandem with someone else I would check with them first. See this help file from Bluebeam: https://support.bluebeam.com/revu/how-to/use-viewports.html
Yes, I believe that is the problem. How do I turn those Viewports off, or remove protected scales?
Great information, Thankyou!
Chances are you have a viewport that you did not create. Clear all viewports and set your own scales.
Failing that, the document is locked.
How do I ensure my session allows for plan review markups? I cannot sort out how to enable one of my sessions to have both the review and plan review tab.
Small Biz and we have BB Revu 20 still in our conference rooms because it does not require sign-in. I tried putting Revu 21 in one conference room and had it signed in with it's own account, but then there were server side issues and then login was required again. Users were confused and entered their own login for…
Some of the BB marked up PDFs I receive have shading and "draw order" out of whack to the point that I cannot read what's below the block. All of the items should come in like the "12' APPLES" unit, in orange. Any thoughts? The preferred "Order" would be with the shading at the base level and the pasted fixture block above.
we have installed the software and tried to login with "name_example.com" Account using "Bluebeam Australia Region"., But it is not allowing to login. Showing the error like below snip. But., we tried to login with "Bluebeam United States Region" and it allowed login, but the Plan is showing as "unassigned" like below…
Hello!! I have been using Bluebeam for a decent while, and anything I have trouble with I can usually sort out on my own, but I am stumped. We have a set of plans, all of which are images with a peach-coloured background. To save on ink, I need to change them to grayscale, ideally. Please see the attached screenshot. It…
On Windows, some PDF previews appear in my folders sidebar while others do not. It seems like the ones I created show a preview, but the externally generated ones don't. Is there a setting I can change to make all PDFs show a preview?
Has anyone had issues logging into Studio after upgrading to 21.9? I have a team member who can't get logged into Studio but can use everything else. Only thing he's done differently is upgrade. Thanks!
Is there anyway to customize keyboard short cuts for say the highlighter function? I would like to be able to have these for different colors.
Creating PDFS stopped working. Any ideas to fix?
I have a document that I have in Studio. If I open it on my ipad. Sign it. Save to file. Signature is not there when I open the file on my pc? Any ideas what is happening?
