Created a "Studio Session" and marked up PDF on my PC.
When opening the same PDF on the Ipad (Bluebeam Cloud):
1) these markups are not showing on PDF as when viewed/created on PC.
2) Markup tools are visible but don't work at all, tried all of them
That sounds frustrating, @Secunda! Are you using the native iOS Bluebeam Cloud app or accessing it via a web browser? If it’s the browser, unfortunately, we don’t support that on iPad. Please try the iOS app instead. We’re expanding file access and markup capabilities this year—let us know where we can improve here!
If you're experiencing issues with the native app, please contact support@bluebeam.com, and we'll be happy to investigate further.
Best Regards,
Shawn Dawson Product Manager
Yes i'm using the native ios app (not the web).
Ok i shall raise issue with support. thanks
Thank you, @Secunda! I’ll follow up in a DM. I really appreciate your continued feedback!
@Shawn Dawson When I use the BB Cloud app on my iPad 9th Generation and try to do any mark ups on a "Checked Out' version, the markups dissappear. What gives?
Hi @Andrew.Hipskind,
I wasn’t able to reproduce this issue on my end, so to really dig in, please reach out to our support team at support@bluebeam.com. That’ll open a proper ticket so they can gather details from your setup and we can look into it as soon as possible.
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