*Bug* Bluebeam Hijacks my Windows File Explorer Window

Nesbitt Contracting
Nesbitt Contracting Posts: 1
edited 4:20PM in Product Ideas & Feedback

While I'm opening PDF's with Blue Beam, when I attempt to return to my Windows File Explorer window by selecting it on my Taskbar, the window will not appear. This forces me to minimize BB before I can see my File Explorer window again.

This is a minor bug but it's quite annoying.

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  • Luke Shiras
    Luke Shiras Posts: 196
    edited August 13

    This happens to me too. And not just windows folders but browser windows or anything really.

  • Angela Aff
    Angela Aff Posts: 121

    HI @Nesbitt Contracting - If this is a bug, the best place for you to go is to a submit a ticket through our support site so our tech support team can be made aware of the issue. Please do so here:

    https://www.bluebeam.com/contact/

  • Jeremiah McCullough
    Jeremiah McCullough Posts: 1

    @Nesbitt Contracting I have this issue sometimes as well, and it's been that way for years. The easiest solution is to press 'alt.' This will bring up the file explorer over Bluebeam Revu.

  • Brigid Kelly
    Brigid Kelly Posts: 2

    Hello,

    I'm requesting that Bluebeam repairs the bug where Bluebeam doesn't let the user open Windows Explorer. This happens occasionally, but is annoying when it does, and I know of at least 2 coworkers it has affected as well. I'll open a pdf, be working in it, then try to open windows explorer (usually it's already open, I'm just trying to switch to it), but my screen stays stuck on Bluebeam. The only way I'm able to get out of it is by pressing "Alt" or "Alt"+"Tab."

    This has been going on for a couple years at least, and I just thought to post this idea as I started a new job and came across the issue again today.

    Another user made a post about it here:

    https://community.bluebeam.com/bluebeam-community/discussion/672/bug-blue-beam-hijacks-my-windows-file-explorer-window

    Thanks!

    BK

  • Luke Shiras
    Luke Shiras Posts: 196
    edited 4:04PM

    When this happens, i minimize Bluebeam to reveal the window hidden behind it. Don't know why BB acts like it's set to always be on top.

  • Steven Bunker
    Steven Bunker Posts: 4
    edited 4:04PM

    I have had this problem for years on all of my machines. It is infuriating.

  • Marco M
    Marco M Posts: 112

    Merged these two posts to reflect an accurate vote count.

  • Ken Phelps
    Ken Phelps Posts: 23

    There is a toggle for "Always on Top". CTRL+F12. Possible that somehow (no idea how) that got enabled to be on?

    Ken Phelps

    Sr. Product Specialist, USCAD

  • Luke Shiras
    Luke Shiras Posts: 196

    @Ken Phelps if it was more consistent, I'd be inclined to agree. Unfortunately, it's so random that it hasn't even been worth the trouble to report.

  • Peter Noyes
    Peter Noyes Posts: 23

    always_on_top.PNG

    Is there a chance you are accidentally hitting Ctrl+F12 which makes the Revu window always appear on top? Having this on would cause the behavior you are all describing.

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