Bluebeam Crashing at Start Up

John Bisacquino
John Bisacquino Posts: 2
in Peer Support

Hello All,

We have been having an ongoing issue of Bluebeam crashing when we first open the software. We are currently using Revu 20. After multiple attempts it will eventually run. Has anyone else experienced this and have a solution?

Answers

  • Angela Aff
    Angela Aff Posts: 137

    Hey @John Bisacquino - usually when we see this, it's step 4 » in this document « that needs to be applied/updated.

    If that doesn't work, please reach out to our support team by submitting a ticket.

  • John Bisacquino
    John Bisacquino Posts: 2

    Thank you Angela,

    I went in and adjusted the settings suggested in the document you shared then restarted my PC. I attempted to launch Revu (did not try to open a PDF) and Revu launch and then crashed. This typically happens 2-3 times before it will remain running and I am able to then open a PDF. This is happening to many people in our company.

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