Can't login
Hello all,
I am the admin for our site and can login to any of the Bluebeam portals. However, after downloading and installing Revu21, upon launching it, when I try to login using the same credentials that work every time I login to any of the portals I get an error that the username may be incorrect. It says to make sure you typed it correctly. Otherwise, contact your admin. Since I am the admin…I don't know what to tell myself. :)
Any idea why, even though I am a licensed user, I cannot log my Bluebeam instance in—with it not even recognizing my username/email?
Answers
-
Same here. My login is not working as of this morning….
0 -
Had a small hiccup a bit ago. Can you both try again?
1 -
Working now. Thank you, Marco, for your response so quickly. Whatever caused the issue—it appears to be resolved.
1
Categories
- All Categories
- Certifications Overview ↗
- Bluebeam Certified Professional (BCP) ↗
- BCP User Group
- BCI User Group
- Welcome Guide
- Join the Discussion
- 3.4K Discussion Topics
- 313 Peer Support
- 565 Product Ideas & Feedback
- 2.5K Community Hub
- 11 What's New?
- Release Notes Website ↗
- Built Blog ↗
- Product Support
- 68 Bluebeam User Groups
- User Groups by Location
- United States
- Canada
- Europe
- Asia Pacific
- User Groups by Interest
- Architecture & Design
- Construction
- Engineering
- Subcontractors & Trades
- User Groups by Specialty Role
- Academic Educators
- Bluebeam Certified Instructors (BCIs)
- Bluebeam Certified Professionals (BCPs)
- Construction Owners & Owner Representatives
- Fresno State Student BUG (Fresno BUG)
- Global Bluebeam User Group Champions
- Government
- Product Ideas & Feedback