I started the Bluebeam Max trial for our organization so I could test integration and features with GitHub CoPilot. So far I have not been able to get this working on my computer and my trial will expire in three days. I contacted support, but all they have done so far is send what looks like an auto-reply with a link to the same support document on the Bluebeam website that I have followed over and over again to get this work. How can I get support to respond to my request and better yet, extent this trial so I can actually use it?