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Has anyone else experienced this? We use the person + icon within a studio session when we want to invite extra attendees. Their email addresses are added and then staff types a message which often includes critical information for the new attendees to get up to speed. But they are reporting that sometimes their invitation does not include this message. Does anyone have any insight?
I've seen a few users mention inconsistent behavior with Studio Session invitations. One thing I'd check is whether the custom message is being entered before the invite is sent and if all recipients are receiving the same email format. It could also be worth asking affected attendees to check their spam/junk folders, as sometimes email systems strip or truncate parts of invitation messages. Curious to hear if others have experienced this and found a reliable fix.
I have tested and replicated this multiple times. I can validate that the users are receiving an email invitation but the message is missing from the email despite a message being entered by the inviter. If I go to the "not joined" list and resend the invite with another custom message, it does come through the email.
I was able to replicate this on a screen recording for bluebeam support and they are now accepting it as a bug. No word on whether it will be fixed or when.
Same happening here.
We largely do internal reviews across multiple departments. There are consistent reviewers in each department, so I created "Groups" to ease the burden and add one-off emails as needed. The groups always get the message; but the one offs are hit or miss.
ADDITIONALLY, I created a delegated email acct to get the original invite message so when people are invited later in the review, I can copy & paste it, edit as needed and invite. This worked great for a while; now this account never receives the original message. :(
In both instances, all attendees receive any "Reminders" sent out.
I had a call with bluebeam support last week regarding a different issue and in that call the tech mentioned that invitees don't get the custom message during the invite process. I asked if this is intentional or a bug since I thought it was a bug. She seemed to think it was an intentional change. I expressed sincere disappointment in that choice since that adds a second step for our staff every time they invite new users to a session. What a strange decision on Bluebeam's part if true.
This would be terrible for us. I would have to send two invites for every review.
That initial message contains due dates, Project specific information, and where, how and who to seek help.
Reviewers would be confused. Ughh…I hope not. Guess I'll be doing some testing
This has also caused issues w/ our workflows. Message (within the invite) includes special notes and goes to multiple departments. Starting this month, those messages are no longer included in the Bluebeam Studio Session invites.
I have been dealing with this since March 2026. BB support emailed to let me know this function has been permanently axed as of June 15, even though you can still type a message (for fun). They are removing the message option entirely soon.
It's safe to say that we are all disappointed to see this feature go. It was helpful in providing critical context without the need for a separate/follow up email. When routing hundreds of plans a month, as I typically do, it was especially useful.
How do i save a person's email for later projects ?
