Hi all,
I have many tools showing as disabled & can't do my take offs. This includeds my tools in my tool chests.
Any suggestions before I cry?
I'd start by ensuring that you are logged in to your account in the upper right corner of your screen:
If you aren't logged in, or if you are not logged in correctly your tools would be grayed out.
If you click on your user name in the upper right corner it will display your account information.
If you are signed in, but it still isn't working next suggestion would be to sign out using the button shown above and then sign back in.
Hope this helps. 😎
Thanks David,
I tried signing out & back in. No changes unfortunately. I also noticed that when I select a tool the properties aren't available, but the measurements are.
Try a troubleshooting version of a profile reset:
If these don't work, it might be a re-install situation
Also, have to check and make sure it's not a locked file, I am sure it's not. I am guessing this is happening on multiple files.
I am having the issue with all my files. I am not able to use the markup tool. Signed out, Signed back in. Still not working. I will see if I can renew my profile, see if that works.
That's certainly worth a shot. I had a user last week with a similar issue and that did the trick.
We have discussed signing out and back and resetting the profile, but how about the simplest of items… are you still assigned a Plan? Do you have either the Basic, Core, or Complete plan assigned to your account? I have seen times when for no apparent reason one of my users or myself has been removed from a plan seemingly out of the blue.
I have a snapshot that I saved in my toolbox. The picture went away and the tool was grayed out, so I deleted it. The empty snapshot got onto my document while I was doing this process. I did not realize it at the time and continued marking up the document. Everything else is working properly. Now I have the grayed out…
Hi—has anyone found a way to navigate the menu bar using alt and arrow keys (or something else)? I'm currently seeing that pressing alt highlights "revu" on the left, but no key can drop it down or shift the highlight to a different menu bar option (eg document). I also notice that if alt is pressed, then a menu bar option…
CAn we export form Bluebeam to DXF. If not any way we can export the lines to be used in anlaysis software
Some of the consultant drawings I receive have a protected scale and when taking measurement and areas it doesn`t show up in the markup list. Also the drawing is blued out. Is there away around this Many thanks Murray
I've been trying to find anything related to this, but all I see is default tool 'settings' but I want to change the tool, not settings of the tool. The default selected now is the pan tool but my most used tool is the select text tool and when I open a new PDF or have multiple opened and then I close one, Revu will change…
Hello, I have used the Grab feature for years and it is one of my most frequently used tools. Recently, however, when I grab from one drawing and paste into another, the file size increases from around 1 MB to 2 GB. If I switch off “Take Vector Snapshots”, it resolves the file size issue and the drawing size hardly…
Hey, Is anyone know why Revu is crashing. I open it uplaod plans start measuring and it just crashes. I have uninstalled and re-installed. I have a very time sensitive project that I am doing and need it now and support is over 24hrs away. Any help be much appreciated. Thank you
When working on a file, Bluebeam will freeze then shut down. It's been happening quite frequently. Why is this happening?
As part of preliminary estimating for roadway projects I have created a custom toolbox for area, length and count items. I can change the color. Is there a way to change the icon to something like SW for sidewalk area? I have the measuring tools set up with custom labels and layers to facilitate review and quantity total…
Hello, Can I import Chets Tool Items from Excel. I've a list of items in Excel (number, description, m, m2, m3 of Pc) I've to measure. Can I import it to Tool Chest. Thanks.
