Sessions - "Your connection to studio has been lost"

Hello - When clicking on an established session I have been in before I get the spinning wheel then popup "Your connection to studio has been lost". After clicking OK closing window, it does open the session except it has "disconnected" me. Also does not show that in the Record that I have ever opened the session and any markups have a red cloud below showing "Pending upload".

Note: When trying to open a new session, I get a popup "Oh no, studio encountered an issue. Please try again."

Submitted a ticket 4 days ago awaiting response. Any insight appreciated

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