Every Time I load a document, it says this document has a protected scale and won't let me measure anything. Anyone have any suggestions.
Thanks
Are you allowed to share one such file with us, so we can poke around? We understand if it's proprietary and you can't.
Second, you may have to try this trick. But this only helps if it's an occasional issue. If it's happening often with in-house files, it may be a hidden setting that needs to be fixed.
Some are proprietary I don't recall the last one I did this on. I know it works though. Also with other web browsers. Next time it happens I'll do a step by step post with what I observe, screenshots and details on how to make it work. It would be great if whoever releases the documents would just make a clean unlocked copy preferably with page labels. Stay tuned, and Happy Bluebeaming!
I think @Luke Shiras was asking the OP to share a file that they are having the issue on…
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Hey guys, my name is sam, fairly new user. I was sent a set of pdf's that are scale protected, so blue beam will not work is there a way to unlock these at my end or do I need to reach out to the engineers to unlock? thanks
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