My colleague is using a surface laptop studio. He has an issue with Bluebeam and the zoom function with touchscreen. When he uses his fingers it zooms the wrong way around. Are there any solutions? Using Desktop Revu 21.
When he uses his fingers it zooms the wrong way around
When he "pinches", does it zoom in or out? "Wrong" is relative. Either way, it sounds like a laptop setting more than a BB issue. Does zooming work differently in his other programs?
He may just have to change his habits.
Enable Tablet Zoom Feature: When enabled, the zoom/pan tool appears when the mouse or pen is double-clicked or double-tapped. This tool makes it easier to zoom and pan a PDF using just the stylus. Click the stylus anywhere within the light-blue area and drag up to zoom in or drag down to zoom out. Click anywhere outside the light-blue area to pan. This tool looks like:
https://support.bluebeam.com/online-help/revu20/Content/RevuHelp/Menus/Revu/Preferences/Window-Preferences--V.htm#Tablet
Thank you for the response. This issue is not present in any office apps. Only in Bluebeam, so I believe it is not a device setting issue. It seems to only be an issue with the touchscreen, rather than the mouse. We do have tablet zoom enabled. But when my colleague tries to zoom in using the touchscreen, it zooms out instead. And vice versa, meaning the zoom feature is essentially working in opposite direction, if that makes a bit more sense.
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