Sign In Button In Revu Is Not Working

Tyler Wille · 2025-06-30T18:00:15+00:00

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For some reason, I am not signed in utilizing Revu. I click the sign in button and nothing happens. If I click it quick enough, it actually will show my username for a split second and then goes back to "Sign In". I am unable to find anything. Is anyone else experiencing this issue? I noticed this issue prior to upgrading to version 21.6 and was hopeful the upgrade would fix the issue but it did not.

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Accepted answers

Liz Larsen

There was a bluebeam.com error earlier this morning, but it should be resolved now. Try closing and re-opening Bluebeam. If that doesn't work, try restarting your computer.

Then, if that doesn't work, email support.

We experienced the same issue this morning, but all of our users are back up and running. I hope yours will be, too.

All comments

Liz Larsen

There was a bluebeam.com error earlier this morning, but it should be resolved now. Try closing and re-opening Bluebeam. If that doesn't work, try restarting your computer.

Then, if that doesn't work, email support.

We experienced the same issue this morning, but all of our users are back up and running. I hope yours will be, too.

Tyler Wille

Liz, thank you for your response. I finally did see the posts from Bluebeam about the issue and have tried your suggestions and there suggestion of clearing the DNS cache. no luck. I will reach out to support and see what they find out. Thank you again for getting me in the right direction.

Shaya Birnbaum

Still not working for me. Its been like this all day.

Tyler Wille

Shaya, ours started working about 30 mins after I emailed support. I haven't received a response on my ticket from them but it is working. Not sure if that had some influence on it getting sorted out or not. Sorry to hear about your pain though.

Alan Hector

I have the same problem, been on to support and tried a few techy things but still does the same.

Uninstalled, re-installed, closing and re-opened, shut down - start up.

Getting fed up now. Impacting productivity.

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