How to Track Project Issues

Rick Gallant · 2025-04-17T20:14:15+00:00

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What is the best way to track project issues? I have issues that are emailed to me by my contractor customers and need some way to flag it and remember to follow up on it. I am having too many emails fall through the cracks and are not resolved in a timely manner.

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Luke Shiras

Typically, I see this handled by an excel sheet that has columns for the issue, date received, due date, who's responsible, who responded, and response date.

I don't think BB could do this better unless you added custom columns to your markup list and used the markup filters to help sort the comments by "due date" (for example)

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