"ERROR copying file"

Frank

On Bluebeam Revu, when I try to print to PDF, I receive the message "ERROR copying file" C:\Program Files\Bluebeam Software\Bluebeam Revu\21\Revu\Win64, C:\WINDOWS\system32 : BBPdfMon.ddl. What does this mean?

I noticed that my Printer Bluebeam PDF was no longer there.

Any help will be greatly appreciated.

Angela Aff

Hi @Frank!

I'm no technical expert and not entirely sure what that message means, but thought I'd send over two support articles in case they work for you:

• Reinstall the PDF printer support article
• Error occurred during post-processing - support article

If this doesn't work, you may want to submit a support ticket to our team!

You can do so here: https://support.bluebeam.com/en-us/contact.html

Angela Aff

Anytime, @Frank !

Frank

Good morning, Angela.

Thank you for the quick response. I came across the Reinstall article and I was going to send it to our support team, since you have to be an Administrator to do this.

I think this should work. I came across this a few years back but I couldn't remember the solution to get this fixed.

Thanks again for the quick response Angela.

Have a great day.