Stop with the constant requests to login

Grant William Wallace
Grant William Wallace Posts: 1
in Product Ideas & Feedback

There is no need to ask me to login to my account every week. Once logged in to the bluebeam review program, it should stay logged in until such time I log out, or my subscription expires.

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  • Jared Adler - Bluebeam CSM
    Jared Adler - Bluebeam CSM Posts: 12
    edited June 6

    I'm pretty sure that's how it works already (keeping you signed in). That sounds annoying, I can't recall the last time I was prompted to login and enter credentials. If you are seeing this regularly it sounds like something isn't working right. I would suggest contacting tech support to investigate if you haven't already.

  • wbonnell
    wbonnell Posts: 1

    After recently upgraded our environment to Revu 21, we found there is no way to disable the sign-in pop up after start up. It would be nice if we could disable this feature for those that only need to use Revu as a reader without the need of obtaining a BBID.

    This could be a setting within the app itself, or a switch in the installation command.

  • Marco M
    Marco M Posts: 158

    Merged these 2 ideas, since they are similar.

  • stefan
    stefan Posts: 1

    Agreed super annoying always seems to happen just as I'm jumping into a meeting and needing to present / annotate something.

  • Jim Melin
    Jim Melin Posts: 2

    There is a possible fix I helped our customers occasionally. It works for a time.
    https://support.bluebeam.com/en-us/revu/subscription/asked-to-log-in-when-you-didnt-log-out.html

    I don't know if it applies only and specifically for becoming signed out in session, to failure to keep sign in status after restarting, restarting the device temporarily or having the computer turned off for longer periods (weeks).

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