"Add a bookmark" not available

David Ford
David Ford Posts: 2
in Peer Support

I have a pdf and the "Add a bookmark" not available. The button is greyed out and will not let me create a bookmark. This is a pdf of an engineers set of plans and possibly had a digital Florida Engineer seal on them.

I work with these types of pdf's all the time and this is the first time that I am not able to bookmark a page.

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Best Answer

  • Luke Shiras
    Luke Shiras Posts: 190
    Answer ✓

    Another trick I've used is to save the PDF to Google Drive, and then resave it as a new PDF. Google Drive is basically rewriting the PDF when it converts it to its format so it's like step number 4 above.

Answers

  • Luke Shiras
    Luke Shiras Posts: 190

    I'm assuming it's not a Studio Session. Could it be locked? Some people have trust issues😉

  • Duane Gingras
    Duane Gingras Posts: 26

    There are various states that will grey out some of your tools. Security is one as @Luke Shiras has pointed out. A signed document will also do this and if the PDF is archival (PDF/A). There is a fourth state that is unknown to me still as I only see it once or twice a year, the file is greyed out for no apparent reason and only a rebiuld will fix it. You can access two of the four scenarios:

    1. Turn off restrict changes
    image.png

    2. Remove Open PDF/A as locked

    image.png

    3. There is no appropriate solution to a password protected file. PDFs have a user/owner password combination. A user level password can typically be broken. An owner level password can not (in a reasonable time frame).

    4. Unknown condition. Rebuild if source documents are available (best). Try to creats a new PDF from that file (sometimes works). and Finally print to PDF to generate an image duplicate, then OCR it if need be (worst option).

  • David Ford
    David Ford Posts: 2

    Thank you for your comments. I work in Revu version 20. The file must be locked (see attached below).

    I do not run across this very much. I work in the plumbing multi-family field and I usually download the arch, civil, structural, and plumbing pdf's from BIM360 and then add bookmarks for quick access for viewing and printing.

    I appreciate your feedback.

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