Hi, Im locked out of my account. Could you please reinstate my account as we have made payment and I have been on hold on the phone for an hour today and 30 minutes yesterday to no answer and i can't get through to you via email.
Thanks,
Hey @Sean Too,
You'll want to continue working with our Support Team. If you have yet to receive a response, feel free to reply to this comment with and update/your ticket number and I can see about making sure it gets looked at.
Sorry for the trouble!
@Sean Too do you have a reseller that you could reach out to - or are you purchasing direct from Bluebeam?
Let's also try tagging @Bluebeam Support1 to see if they respond to your request here.
Hope this helps. 😎
Thanks David, no direct through Bluebeam.
Hi @Bluebeam Support Team @Bluebeam Support1 , I've been unable to access my account since Monday and have had difficulty reaching your team — I've spent several hours on hold with no response, and my emails haven't received a reply either.
Could someone please assist me in resolving this?
Thank you,
@Sean Too I'd try reaching out to these folks as they are a big reseller in your portion of the world:
