Paste in Place not pasting IN PLACE - help!

Squidknox · 2025-03-17T14:50:23+00:00

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Hi all - I have the latest edition of Revu on my Windows 10 PC, and when I use "Paste in Place" either from the pulldown menu or from the keyboard shortcuts, it IS pasting my markups, but some of them are NOT IN PLACE! It is pasting some of them way off to the side (completely off the page). I finally zoomed out and could see them after wondering all day what was going on.

Anyone have any advice? I did try this with a completely different set of documents and the same thing happened. Some markups pasted to the correct place and some pasted way off the page. In both cases, both pages are the same size. I've been using this for a long time and this is the first time I've had this issue. Thanks very much in advance!

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Comments

Luke Shiras

Have you confirmed the pages are all the same size? Not just that they are supposed to be the same but that they actually are the same size?

Squidknox

Yes, using overlays. If there's another way to verify, please tell me (I may be missing something obvious!!!) Thank you for responding!

Luke Shiras

I was thinking of looking at the page size in the lower right, but your method works too. You may have to reach out to tech support for this one.

Squidknox

Ah, that is one obvious thing I hadn't looked at - my pages are not a uniform size (I see now) but they are within a couple of hundredths of each other - so essentially the same size. Thanks for suggesting this and it may help in future. I've already emailed tech support. 🤞

Luke Shiras

It sounds like you were seeing significant alignment issues so it probably wasn't slight differences in page sizes. Let us know what tech support says.

Squidknox

I will do so. They haven't responded yet but I do have a ticket. Yes, the alignment issues were very significant!

Squidknox

Just an interim update - I sent them 2 documents, one to copy FROM and one to paste in place TO. I also left 2 markups on the TO doc so they could see how far off the page the pasted ones appeared. They said they could see those markups (way off the page) and were able to recreate the issue. I also told him this has happened with many other documents I'm working on. He said he's brought in their research team for further review.

Squidknox

Last update probably - tech support was unable to resolve the issue. It's not a big deal and I'm glad I know "it wasn't me!"

Luke Shiras

Maybe reinstall Revu?

Squidknox

Well, maybe - except that the tech support guy had the same issue, so it's probably not a problem with my installation.

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