Sometimes right click will drop it, but most times I must select a new tool before escape will work. and no, my reuse markup tool is not engaged when this happens.
I've experienced this too from time to time. I think it's just a quirk of some tools to need overridden instead of just being backed out of. I could be wrong about that, but I have most of the common tools set to keyboard shortcuts that serve me just fine so I usually just choose the next tool and keep going anyways. Could you tell us which tools you've experienced that with today?
When it gets sticky, all tool types refuse the escape key option. If it gets particularly stubborn, I save all that is open and reboot Revu. 3 out of 5 times that settles it. Where it's particularly burdensome is when I want to type into the placed markup. The cursor won't appear until I've dropped the sticky tool.
I just don't know how to replicate that. The only time I've had even a little trouble with a tool getting stuck, I just needed to hit the hotkey for another similar tool and it would let go of the one I was stuck on. When that didn't work, I might end up crashing Bluebeam, but the doc loads back up with the backup version. Never been a big issue. Have you reached out to Bluebeam's support directly?
Thank you for getting back to me. I tried to find that support option unsuccessfully. Is how I ended up trying this route. Please advise on how I might connect to that service. This issue has an impact on productivity and the workarounds are tedious. I love the functionality Bluebeam offers to our production team, just wishing I could move a bit faster with it.
You can find tech support in the app. Go to Help > Technical Support. Then you can search for your issue or go to the bottom of the page and select 'Submit a Ticket'.
I've always been pleased with Bluebeam's Support team. Maybe someone else will swoop in with an answer, but this is the best I an offer with my experience. lol
Where did the default page navigation arrows go? How do we get Revu to go back to the default page navigation interface? What did we do to make this change to the Revu UI? Default UI Current UI
Hi everyone, I am a Building Surveyor and use bluebeam when I'm undertaking audits of existing buildings that are later put into Building Code reports. The system is amazing for what I do, but just generally I need to put photos into emails and reports where its easier to just grab the photo and put into our reports…
Hi, I want to use the textbox markup to type in the Farsi language, but it shows separated and backward. How can I fix this issue?
Hello, I'm looking for a 3-party System/Vendor that we can use to backup the entirety of our Studio contents (across all Users/Projects). One that an BB Admin could use that allows visibility of all Users/Projects/Data/Folders/Files being stored under our Company/Licenses; and simply be able to backup everything from the…
Issue with Revu 20. Opening the program window will not allow me to move or drag it. No close or minimize buttons in the top left corner. No Revu , File , Edit , View, Document , Batch , Tools, Window , Help
Hello, Is it possible to have Bluebeam Studio automatically sync all studio files to a local server in lieu of Bluebeam's cloud servers? My office is exploring the idea of getting all of my project observers an iPad with cellular data so that they can have Bluebeam Studio (or rather Bluebeam Cloud) at all times. Should…
Hi, we mainly use Revu 21 to edit pdfs and save in PDF/A format. We need pdf documents in PDF/A-2b format. Is it possible to convert a pdf to pdf/A-2b format? please explain how to do it? thanks Oliver
Our IT department has been slowly upgrading our users to Windows 11. A few of our users have been experiencing really bad lag with creating, moving, modifying markups. This happens both in Session and with locally saved files. It seems to only be happening to our users with virtual/cloud computers. Specifically, we use…
What is up with the invisible text while editing a markup? This has been a recurring and persistent phenomenon that has remained through several updates of the BB subscription, over perhaps the last year. I create a markup with text, I double-click to edit said text and it becomes INVISIBLE (but is still there). I click…
