Upgrading from Basics to Complete

James Valiensi · 2025-02-10T23:53:41+00:00

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Hi,

I sent a request for an upgrade. I bought Basics but quickly found I need Complete. I got a email back with a link to sign a quote request. Which I did. I expected an invoice to pay for the upgrade but never got it. Repeated emails yielded no response, not even from the original sender. I just spent 2hrs on hold, before their system dropped my call.

How do I get thru to Bluebeam? I'm trying to give them more money and I don't understand why they ghost their customers.

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