There is no need to ask me to login to my account every week. Once logged in to the bluebeam review program, it should stay logged in until such time I log out, or my subscription expires.
I'm pretty sure that's how it works already (keeping you signed in). That sounds annoying, I can't recall the last time I was prompted to login and enter credentials. If you are seeing this regularly it sounds like something isn't working right. I would suggest contacting tech support to investigate if you haven't already.
After recently upgraded our environment to Revu 21, we found there is no way to disable the sign-in pop up after start up. It would be nice if we could disable this feature for those that only need to use Revu as a reader without the need of obtaining a BBID.
This could be a setting within the app itself, or a switch in the installation command.
Merged these 2 ideas, since they are similar.
Agreed super annoying always seems to happen just as I'm jumping into a meeting and needing to present / annotate something.
There is a possible fix I helped our customers occasionally. It works for a time. https://support.bluebeam.com/en-us/revu/subscription/asked-to-log-in-when-you-didnt-log-out.html
I don't know if it applies only and specifically for becoming signed out in session, to failure to keep sign in status after restarting, restarting the device temporarily or having the computer turned off for longer periods (weeks).
Agree! We have a shared workstation in our conference room that everyone in the office uses as needed for meetings and presentations. We’ve purchased a dedicated license for that machine specifically. It’s frustrating for our employees to be required to log in every time they need to open a PDF during a meeting. Device-based licensing on shared machines would be very helpful.
We love the software. The login system is tedious, software I use everyday shouldn't require me to log in all the time. There is apparently no way to save my login info.
Cheers,
I joined this group to leave this exact comment. It is ridiculous. It won't even save the credentials. Beyond annoying.
I joined the forum to comment on the same issue. Google AI tells me Bluebeam verifies our subscription every 7 days and if you don't have internet (or even a glitch in internet connection) at that time, it asks you to log back in. It would be great if Bluebeam could make that period a little more flexible and that it will try several times verifying subscription status before it requires a login. Can we please work from the notion that most Bluebeam users are legit and have a valid subscription. I am not sure why all of us paying users need to go through this every time, because you want to catch those few unpaying users. Definitely not a selling feature for Bluebeam. (Ohh for the days we bought software, not apps, on a cd… and you owned it till it stopped working) .
Hi I see you are Bluebeam staff. Could you let us know if BB is looking into this? Per my comment, what I gather is that BB needs to verify subscription status every 7 days and if BB cannot connect to the host/ over the internet it prompts the user to log in.
My average time between using Bluebeam is >>7 days so every time I use the software I am greeted with the sign in page. I use complex and unique passwords for everything so it requires multiple steps (opening password manager, copying PW, etc.) just to access.
The result for me is an annoying user experience each time I use Bluebeam.
I created a community account just to add my vote to this issue.
Yes, let's harass and annoy our userbase as much as humanly possible in the name of "security". Welcome to the enshittification of Revu. But don't worry, the same is happening with Autodesk, Trimble and others... SaaS has slowly become user torture!
In any given week, I spent considerable time juggling special character requirements, password resets, 6-digit codes, password managers and authenticator apps. And something I just gave up, for a few pieces of software my only login is the "forgot password" button. After clicking on the reset link, I just bang my head on the keyboard to enter a new password.
Sometime the irony is lost:
https://theonion.com/study-97-of-average-americans-day-spent-retrieving-6-digit-codes/
