Help installing OCR back into my revu 20

Bill Alexander
Bill Alexander Posts: 1
edited September 25 in Peer Support

I had the OCR plug in or whatever it is called. Tried to use it and received

Revu’s Optical Character Recognition (OCR) software must be installed to scan documents for text.

I downloaded the installed the MSI package for my 64 bit version of Revu. I clicked on the OCR MSI FIle yet I am clueless as the OCR error message shown above still is popping up. The help page says read the deployment guide. The closed the door as i do not see any guide in the package i downloaded. Any help is appreciated. I have attached a screen shot of the MSI package I downloaded. I do not understand how this worked and all of a sudden tonight it no longer does.