Bluebeam studio Profile In Spanish language

Adeeb
Adeeb Posts: 7

Hello..

One of our Client facing an issue with Bluebeam Studio. They use the server region as United States. But their entire Profile is coming in Spanish Language. How to change that to English language...? Please find the attached screen

shot.

Comments

  • Luke Shiras
    Luke Shiras Posts: 336

    That's Swedish but I'm guessing some files are corrupted since some of it is in English. They may need a new install to replace any damaged files or paths.

  • ablake
    ablake Posts: 4
    edited July 30

    Hi, @Adeeb! From the screenshot, it looks like your client is currently using the "BEAst" Profile, which is only available in the Swedish language. I recommend that your client select a different Profile and see if that resolves the issue. If not, your client may need to ensure that English is selected as their language in Revu, and then reset the program via the Admin section of the Preferences menu.

  • Prem
    Prem Posts: 2

    Hi Ablake,

    Thank you for your response. The client has already tried the steps mentioned, but unfortunately, the issue persists. Could you please advise on any other solutions that might help resolve this problem?

    Steps Followed:

    Re-Installation

    Reset

  • ablake
    ablake Posts: 4

    Hi @Prem!

    When your client clicks into the Revu > Profiles menu, are they able to see the following options? (see screenshot)

  • Prem
    Prem Posts: 2

    Hi Ablake,

    Yes, the client is able to view the same settings in their program. Please let us know what the Next steps will be.

  • ablake
    ablake Posts: 4

    Hi @Prem, please have your client select a different Profile, for example "Revu Advanced" and see if that resolves the issue of the tool sets/status selection appearing in Swedish instead of English.