I am being asked to spearhead a training initiative at my company, to help new users (namely, new Support Foremen, Foremen, or Project Managers) form a solid foundation in several of our most used programs/resources. Obviously, since I'm here for this discussion, Bluebeam is one of those programs. I wasn't sure if this belonged in the question forums but I am curious if anyone has any tips, advice, or stories to share about their experience in training new users (especially those with very limited experience with computers or design software in general).
So far, I've created a tracker to identify topics covered and who I trained on those topics. The training program hasn't started yet, so I still have time to fine tune before setting off on this adventure.
The idea of this training came up because our company uses a significant amount of prefabrication in our construction projects and the new field leaders don't really know how to engage the prefab process to make the most of our in-house resources. I mentioned that it may benefit the company to get these folks up to speed and so I was told to tackle the training myself.
One last note: I am not currently a BCI or BCP, but hope to start down that road in the future if this program gains enough traction for me to ask my employer to support me in that endeavor.