no "body" problem

Luke Shiras
Luke Shiras Posts: 260
in Community Hub

Often when I'm typing in the "body" of my post and quickly hit the backspace, the body field disappears. Any idea why? And is there a way to bring it back without losing the content? If I "save draft" the body of the draft is empty.

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Comments

  • Angela Aff
    Angela Aff Posts: 137

    HI @Luke Shiras - strange! I reached out to our vendor to see if they have any insight as to why this is happening. I'll keep you posted whenever I hear back.

  • Luke Shiras
    Luke Shiras Posts: 260

    I wanted to follow up on this as it is still occurring.

    I thought it might be my Grammarly plugin or our Harmony Web Protection causing issues but this is the only place it happens and turning off Grammarly didn't help. It usually happens early on in my typing and is safe after I've been typing for a while.

    It seems that after the "Save Draft" and "Post Comment" flash grey (Saving Draft…) the problem goes away.

  • Marco M
    Marco M Posts: 131

    I haven't experienced this here, but most of the time when things like this happen, reverting the changes should help. On Windows machines the shortcut to revert any changes is Control+Z, on Mac it's Command+Z.

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