Not able to see last login details in Export to Excel report

Jaideo
Jaideo Posts: 1
edited August 2024 in Peer Support

Hi Team,

Hope you are well.

We are accessing Bluebeam Australia Server. We are unable to see the last login details when export to excel report.

Please provide the solution.

Thank you

Comments

  • rbre_Aarsleff
    rbre_Aarsleff Posts: 3

    Hi

    I'm also unable to see it on the Sweden server.

    It's a useful feature to filter out people who are inactive.

  • Hercia Tavares
    Hercia Tavares Posts: 12

    Hi @Jaideo & @rbre_Aarsleff

    Can I please ask you both to clear your browser's cache and try to export the file one more time? This was a known issue but it has now been fixed for non-US servers.

    If you are still seeing an empty column, can you please use the form below to reach out to our Technical support team? They will be able to investigate and get back to you ASAP.

    https://support.bluebeam.com/en-us/contact.html

  • rbre_Aarsleff
    rbre_Aarsleff Posts: 3

    Hi @hercia

    I can confirm that the information about Last Login is in the excel sheet.

    Thank for fissings this!

    BR Rasmus

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