bluebeam login not appearing

Alex Lepeska
Alex Lepeska Posts: 2
edited August 2024 in Peer Support

Having Issues surrounding logging into BB Revu.  When starting the app, it attempts to connect to a server for login credentials, but never makes it. A country choice dropdown is available, but that is it. It continues to hang no matter what sum of waiting.  If I escape (X) from the login, it brings up two blank API message dialogs. When 'X'ing out of those, it gets to running the app, but it gets me to an unassigned version.

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Answers

  • Shanoc Halliday
    Shanoc Halliday Posts: 39

    It is possible that the Community here has had this issue, but anytime you have issues like this, go to the source and ask the software company. Have you raised a ticket with Bluebeam technical support?

  • Alex Lepeska
    Alex Lepeska Posts: 2

    I didn't locate it in the community, and I have submitted a support ticket to see if something will come from that.

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