Revu iPad Zoom Levels

I am trying to solve the issue with the zoom level of Revu for iPad. The zoom level seems very limited compared to the Adobe app, other PDF apps, and even the standard viewer for One Drive app. Is there a setting I am missing?

I have already tried the following things suggested from Revu Tech Support:

As a test, can you try waiting 3-5 seconds between each zoom attempt or double-press to zoom in to see if goes in further? You could also try turning the iPad off and then on again to see if that helps. 

If none of the above help, I wonder if deactivating Studio GO will help? This is a feature in the Revu for iPad app that was added to aid in the rendering speed of complex vector documents. Studio GO essentially takes a snapshot of the vector-based document and creates a rasterized version. In some cases this rasterized version will render faster than the vector-based version. However, a drawback to this is that the zoom level is limited and the rasterized content can appear blurry. 

You can turn Studio GO off in the Revu for iPad preferences: 
- Open Revu for iPad
- Tap the gear icon in the top-right corner to access Preferences
- Select Studio from the list on the left
- Slide the control to the left to disable Studio GO

If disabling Studio GO doesn't help, then I suggest that you visit our 
Product Suggestions page in order to share your feedback with the Product team. They are very receptive to customer feedback, and will use it to drive their future discussions. Any context you can provide to help them understand what you are trying to accomplish and what the impact of not having this is extremely helpful. 

Thank you for your assistance with this.

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Comments

  • Scott Koenig
    Scott Koenig Posts: 5

    Sadly, there is a limit to the zoom level on the iPad and if disabling Studio GO didn't work to assist in that, then the Product Suggestions may be your bet bet. I don't see any other preferences to be able to zoom any closer.

  • Marylin
    Marylin Posts: 2

    @B2V4 To get a better understanding of your needs, could you tell us more about what you're typically trying to achieve when zooming in and out on PDFs? Are there specific tasks or types of documents where the current zoom level is hindering your workflow?

  • B2V4
    B2V4 Posts: 2

    Hi Marylin. Thank you for taking the time to respond to my comment. I'll give you context, my application, and then how the zoom level is hindering my workflow.

    Context: I receive civil construction drawings in a 22x34 PDF. I use Revu Desktop to snapshot images of each page and assemble them on a 200 x 200 template; from what I have researched this is the largest size for PDF. When I am done, I save the file to my OneDrive. Now I have a complete picture of the entire infrastructure segment and associated components while I am in the field.

    Application: Once in the field, I open the 200 x 200 file on my iPad with the Revu iPad application (which I absolutely love and promoting for all PG&E field use). Since we are modifying electrical infrastructure at specific points, it is critical that I can use the zoom levels to see the entire plan in contrast to the individual equipment item I am looking at. This allows me to be aware of how my proposed modifications could alter other electrical equipment and components related to my changes.

    Hinderance: On the Revu iPad application, I cannot zoom down far enough to read the critical details of the equipment on the drawings. If I open this file in Adobe iPad app or in my default PDF viewer of One Drive (iPad app) it works just fine. I can zoom all the way down to smallest detail. I don't understand why that is. I need to be able to zoom all the way down and make changes to the equipment details and add other markups as well. We take so many notes, utilize stamps, and redraw connection paths that this level of zoom is extremely important.

    Temporary Workaround: Unfortunately, the only way I have been able to work around this problem is to make adjustments to the way I assemble the drawing in Revu Desktop. After pasting each snapshot of the 22 x 34 sheet into the 200 x 200 master sheet (Revu Desktop) I have to increase the size of the snapshot to 160% its original size in order to obtain the appropriate zoom levels needed when using the file on Revu iPad. In addition, I now must use multiple 200 x 200 sheets instead of one sheet and create a duplicate set of hundreds of existing markups (as well a new ones) so that I have a markup version that will work on a 22 x 34 document and one that will work once it has been increased by 160%. This makes utilizing Revu for what we truly need it for extremely cumbersome and a little bit exhausting.

    Proposed Solution: If there was a way to allow a deeper zoom level in Revu iPad this would be a huge feature advancement for us.

    Anyhow, thank you again Marylin for taking the time to hear my struggles in implementing this tool for our organization. Have a wonderful day.

  • Marylin
    Marylin Posts: 2

    Thank you for the detailed context and feedback. Understanding your workflow and the importance of the zoom functionality helps us see how we can improve our products. While we can't make any promises about immediate changes, please know that your feedback is crucial in influencing our development priorities. We'll consider your feedback and suggestions as we continue to enhance our products. Have a wonderful day!