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This is where the Project Information Management Sytems (PIMS) stay in business. Procore, Plangrid, Project Sight, etc. all track issues, RFIs, Submittals, Schedule, Punch lists and the like, sending daily reminders for overdue items. These all allow PDF attachments from Bluebeam. Otherwise, using an excel sheet is effective - organized in a similar way. Essentially, the PIMS are fancy interfaces and servers that map back to a database for managing these items.

If you are having issues with emails getting buried, try marking them for follow up. Outlook uses "Flags" where you can sort your inbox by flagged messages until you mark them as complete. It also allows setting reminders; Today, Tomorrow, This Week, Next Week, Custom.

While I am not using Bluebeam Cloud, my approach with One Drive may shed some light or give ideas for your practice on there.

I have a folder for every project on my One Drive called "*** - detach" where I keep the latest contract documents for reference, personal markups, and other files that are not necessarily for the record and stored in our project folder. I archive old detached project folders there as well. These do not mirror our network project folders; they are only a place to store personal and reference copy documents related to the projects.

As you know, having files and folders on One Drive allows syncing to any computer where the Microsoft account is installed, or wherever logging in through the web interface. This comes in handy to get the job done wherever working — Home office, office, or remote on a job site.

Making sure the project server is up to date is priority one, so I am careful to only use One Drive sort of like an FTP site for remote work and, as the folder names state, detached work that does not need to be saved on our project server.

Typically, I see this handled by an excel sheet that has columns for the issue, date received, due date, who's responsible, who responded, and response date.

I don't think BB could do this better unless you added custom columns to your markup list and used the markup filters to help sort the comments by "due date" (for example)