Best Of

It does not sound like you're listening to your users. We don't want Revu for iPad to go away, we want it to work a lot better! This is an app my team uses every time we go out to a site, and it works reasonably well if the files are stored locally. Obviously there is a lot of room for improvement, and the app development seems to have been stagnant for years but it's still an important tool.

We kind of like what we see in BB Cloud app, but there are tons of gaps and it is WAY behind your competitors. Can you address the following and the timeframes when these functionalities will be done:

1. Speed is a major issue. Files over a couple MB makes BB Cloud app croak.
2. Measurements - Completely missing
3. Offline capabilities
4. Search
5. Ability to fill out forms

Shawn, your Cloud app is not ready for prime time. Here is my test report: Downloaded the app from the app store onto the iPad (iPad Pro 12" M1 running iOS 18.4). Opened Cloud and signed in. Cloud pops up an error "System Error. Something went wrong. Try again later." I close the error, then open a recent Studio session and select a file. The progress bar creeps across as the file downloads, then the Cloud app crashes. I open the Cloud app again and follow the same steps, and the file opens. I try some of the tools (very limited amount of tools available) and draw a cloud. There is no "capture' option for the cloud markup. I go to the cloud's properties and see that there is a 'Comments' tab. I click the Comments tab and the Cloud app crashes. I re-open the Cloud app and try again, same sequence of selecting the Comments tab on the same cloud markup, and the Cloud app crashes again.

Now, I realize this is a public forum and normally I would relay my experience here with your Cloud app to tech support, but you're telling me to 1) use the Cloud app and 2) that you're discontinuing the app which we currently use and works more or less for our needs. The cloud app is clearly not ready. Perhaps your team could bring the Cloud app up to snuff, encourage migration over to it, monitor to ensure user experiences and app performance is acceptable, and THEN announce the current app will be discontinued. I look forward to a better Bluebeam mobile app that is stable, responsive, and has the functions we all need to do our field tasks efficiently.

Sad news imo. You say it was never intended to work in an enviroment like today, yet it hasn’t received an major update for nearly a decade.

And Bluebeam Cloud has been a work in progress so long it’s embarrassing.

Don’t get me wrong. I really appreciate what you have done for PC users. But in a world with so many different devices you have a lot of work to do. And you’ve chosen to ignore them.

I have a hard time seeing Bluebeam as s player in this market anymore, meaning that this is the timeline we have to migrate from Bluebeam to Dalux, Fieldwire or something else for mobile users.

Not because we want to, but because we have to.